Privacy Policy

We collect information you provide directly — such as your name, email or mobile number, shipping addresses, and, where required for selling or payouts, verification (KYC) details. We also collect information generated as you use the Platform, including orders, gameplay, rewards activity, and device and log data.

Payment and wallet transactions are processed through our payments partner; we do not store full card numbers.

We use your information to operate the Platform: to create and secure your account, process orders and payouts, run games, competitions, and rewards, personalize recommendations, provide support, prevent fraud and abuse, and comply with legal obligations.

We share information only as needed to run the Platform — for example with sellers to fulfill your orders, with our payments and logistics partners, and with service providers acting on our behalf under confidentiality obligations.

We may disclose information when required by law or to protect the rights, safety, and security of our users and the Platform. We do not sell your personal information.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Platform is used. You can control non-essential cookies through your browser or device settings; some features may not work without essential cookies.

We keep personal information for as long as needed to provide the Platform and to meet legal, accounting, or reporting requirements. We use administrative, technical, and organizational measures designed to protect your information, though no method of transmission or storage is completely secure.

Subject to applicable law, you may access, correct, or request deletion of your personal information, and manage marketing preferences from your account settings. To exercise these rights, use your account settings or contact us through the Help Center.

The Platform is intended for users who are of legal age to transact. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time; material changes will be reflected by updating the date above. For privacy questions or requests, reach us through the Help Center.